Effective July 20, 2026
Scope
This notice applies to information handled through solvousa.com. It describes the website as it currently operates: a static informational site with a project enquiry form. The optional Google Analytics configuration is currently disabled.
The website does not currently set marketing cookies, create user accounts or process payments. If analytics is activated, this notice will be updated before activation to describe the relevant provider, data use and choices.
Information we may receive
Information you choose to provide
When you start an enquiry, you may provide your name, work email, property type, project stage and any project details included in your message.
Routine technical information
The hosting provider may create standard server logs containing information such as an IP address, browser type, requested page, date and time, and referring page. These records are generally used for security, reliability and troubleshooting.
How the current form works
The enquiry form opens a pre-addressed message in your email application. The message is sent only when you choose to send it, and it is then handled by your email provider and the configured Solvo USA support inbox.
How information is used
Information received through an enquiry may be used to:
- respond to questions and project requests;
- understand the property, operating context and project stage;
- recommend relevant Solvo USA and Loxone capabilities;
- plan follow-up conversations, proposals or support;
- protect the website and diagnose technical problems; and
- meet applicable legal obligations.
Solvo USA does not sell personal information received through this website.
When information may be shared
Information may be handled by service providers that support website hosting, email delivery or project operations. It may also be disclosed when reasonably necessary to comply with law, protect rights or address security concerns.
Project information is not shared with unrelated third parties for their independent advertising.
Retention and security
Enquiry information should be kept only for as long as reasonably needed to respond, manage the potential project, maintain appropriate business records and satisfy applicable legal requirements.
Reasonable administrative and technical safeguards are used, but no website, email service or internet transmission can be guaranteed completely secure.
Your choices
You may ask Solvo USA to correct or delete information submitted through the website, subject to any information that must be retained for legitimate business or legal reasons. You can also choose not to send the pre-addressed email created by the form.
This website is intended for business and property-related enquiries and is not directed to children.
Questions or requests
Use the Solvo USA contact form for a privacy question, correction or deletion request. Please include enough information for the team to identify the relevant enquiry.
This notice may be updated when the website, service providers or information practices change. The effective date above will be revised when material changes are published.